The Role of Communication in Improving Employee Performance at PT Semen Padang
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Abstract
Communication is the main thing that must be understood before interacting with other people when entering the world of work. In a company or organization, problems and conflicts that arise are commonplace due to poor communication between superiors and subordinates as well as between employees. Communication conflicts caused by ineffective communication within a company are the background for this research. Therefore, this research aims to examine the form of interpersonal communication in a company, and analyze how to increase the effectiveness of communication. The method used is the library study method, namely by searching and collecting data and information related to the effectiveness of communication from various sources such as books and journals, then the next method is the interview method which aims to obtain information based on facts that occur in the world of work. The results of an interview conducted with a public relations officer from PT Semen Padang show that the success of a company is based on the quality of the performance of the human resources within it, without effective communication this quality of performance will not be achieved.
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